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Air NZ’s Group Change

Air New Zealand advises agents making group bookings to Samoa, Tonga and Rarotonga for travel 10 Dec-22 Jan 2027 that a deposit of $200pp is required 30 days after confirmation, with deposits non-refundable from 30 May. Air NZ Group Booking Change

For bookings made from 01 Jun, deposits must be collected seven days after confirmation, or the booking will be cancelled without notification, with final payment and ticketing due 1700 on 30 Sep.

Bookings made 01 Oct-12 Nov must be ticketed within seven days of confirmation, no later than 13 Nov, while bookings made after 13 Nov must be ticketed within 24 hours of confirmation, and bookings made within 72 hours of departure must be ticketed immediately.

Full Payment Guarantee forms are now accepted, allowing agents who have received full payment by the due date to delay ticketing until 14 days prior to travel.

A warning; agents must ensure that deposits are collected and recorded in PNRs, as an audit on all seats cancelled will be carried out in Jan and ADMs will be raised for outstanding deposits and cancellation fees. See more HERE.

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